Terms & Conditions

TERMS & CONDITIONS

Welcome to Skin of Youth. These Terms & Conditions govern your access to and use of our website www.skinofyouth.com.au and the purchase of products from us. By using our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. DEFINITIONS

“We”, “Us”, “Our” refers to Skin of Youth.
“You”, “Your”, “Customer” refers to any user of our website or purchaser of our products.
“Website” refers to www.skinofyouth.com.au and associated pages.
“Products” refers to any goods sold by Skin of Youth.

2. USE OF THE WEBSITE

By accessing our website, you agree that:

  • You are at least 18 years old, or using the site with the permission of a parent/guardian.
  • All information you provide is accurate, current and complete.
  • You will not use our website for any unlawful or prohibited purpose.
  • You will not attempt to interfere with the website’s security, servers, data or functionality.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

3. PRODUCT INFORMATION & DISCLAIMER

We make every effort to ensure product descriptions, images and details are accurate. However, variations may occur, especially with products that contain high-quality natural oils, which can vary in colour or scent between batches.

Our products are not registered with the Australian Register of Therapeutic Goods (ARTG) and therefore are not therapeutic goods.

We do not make claims regarding the medical, therapeutic or curative benefits of any product. Any such interpretation is unintentional; please inform us if you believe a correction is required.

4. PATCH TESTING & SKIN SENSITIVITY

We recommend performing a patch test prior to full use of any product, particularly if you have sensitive or reactive skin.
Discontinue use immediately if irritation occurs.
Customers with known allergies should carefully review ingredient lists before purchasing.
You acknowledge that you are responsible for determining product suitability for your skin.

5. ORDERING PROCESS

By placing an order through our website, you agree that:

  • Orders are submitted via our online checkout system and are subject to acceptance and availability.
  • Payment must be made in full before your order is processed or dispatched.
  • Accepted payment methods include Visa, Mastercard, Shop Pay, Apple Pay and Google Pay.
  • If your payment is declined, we are not responsible for delay or non-delivery of your order.
  • You will receive an order confirmation email. It is your responsibility to check all details, including delivery address, for accuracy.
  • If your order has not yet been dispatched, we will endeavour to correct errors—however, once shipped, we are not responsible for incorrect addresses supplied by the customer.

Additional information relating to delivery, processing times and tracking is outlined in our Shipping Policy.

6. SHIPPING & DELIVERY

The Shipping Policy forms part of these Terms & Conditions.

All shipping information, delivery timeframes, charges, international shipping conditions, and procedures for damaged goods on arrival are detailed in our Shipping Policy, which forms part of these Terms.

By placing an order, you acknowledge and agree to the conditions outlined in the Shipping Policy.

7. RETURNS, REFUNDS & EXCHANGES

Our procedures for returns, refunds, damaged items, faulty goods, and Australian Consumer Law rights are detailed in our Returns & Refunds Policy.

This includes:

  • Conditions for returns
  • Proof-of-damage or proof-of-purchase requirements
  • Return postage responsibilities
  • Processing timeframes
  • Skin reaction return eligibility
  • Your rights under Australian Consumer Law (ACL) are not affected.

8. PRIVACY & DATA PROTECTION

Your privacy is important to us. Details regarding the collection, use and storage of your personal information are available in our Privacy Policy.

By using our website, you consent to the handling of your personal information in accordance with our Privacy Policy.

9. INTELLECTUAL PROPERTY

All content on our website, including text, logos, product names, graphics, images, and website design—is the property of Skin of Youth and protected by Australian copyright and intellectual property law.

You may not reproduce, distribute, modify or copy any content without prior written permission from us.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for any loss, damage, injury, reaction or adverse outcome arising from use or misuse of our products.
  • We do not guarantee that our website will be uninterrupted, error-free or free from viruses.
  • We are not responsible for delays caused by third-party providers, including Australia Post or customs authorities.
  • Under no circumstances shall Skin of Youth be liable for any indirect, incidental, special, or consequential damages.

Nothing in these Terms excludes your rights under Australian Consumer Law.

11. INDEMNITY

You agree to indemnify and hold Skin of Youth harmless from any claims, damages, losses or expenses arising from:

  • Misuse of our products
  • Breach of these Terms
  • Unauthorised use of the website
  • Your violation of any law or third-party rights

12. GOVERNING LAW

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved in the courts of Queensland.

13. CHANGES TO TERMS

We may update or modify these Terms at any time. Changes will be effective when posted on the website. Continued use of the website indicates acceptance of the revised Terms.

14. CONTACT US

If you require further clarification about these Terms & Conditions, please contact us at: info@skinofyouth.com.au